O estado actual da CD-WOW

Kaos · Post by **Kaos** » November 21st, 2007, 3:48 pm

espero que não seja como na sendit, encomendei lá um jogo, demorou uma eternidade a chegar e quando chegou vinha com a caixa partida...

Skywatcher · Post by **Skywatcher** » November 21st, 2007, 3:58 pm

Deixei a bola de cristal a reparar ontem, de forma que...

Paulino · Post by **Paulino** » November 26th, 2007, 2:07 pm

Friedman99,

Podes esperar sentado pois, tal como tu, eu estou à espera de alguns itens - faz hoje 4 semanas ou mais desde o dia de envio.

Pelo que li noutros fóruns ( Espanhol e Holandês ), há muita gente nestas circunstâncias.

Nesses países os clientes também recebem o material enviado a partis do armazém sediado no Luxemburgo.

Sinceramente não acredito que a data de envio anunciada pela CD-wow corresponda à verdade .... ou então o material está retido algures ... agora não há greve ou outro tipo de atraso que explique isto.

Ainda por cima tenho itens enviados em 4 dias consecutivos ... como é possível desaparecerem todos ?

Isto é de NOVO um problema da Cd-wow ...

Estou a perder a paciência com estes gajos...

RMI · Post by **RMI** » November 26th, 2007, 2:10 pm

Se há assim tantos casos é de facto suspeito. Se calhar foi algum carregamento que se perdeu...

movie_fan · Post by **movie_fan** » November 26th, 2007, 3:04 pm

Não quer dizer que o problema seja da CD-WOW. Ultimamente, as encomendas da CDPacific demoram um mês a chegar, e duvido que seja problema deles.

pmcordeiro · Post by **pmcordeiro** » November 26th, 2007, 3:10 pm

Aqui a mesma coisa, foi enviado no dia 30 e ainda não recebi nada, custuma demorar, mas isto já é demais.

Paulino · Post by **Paulino** » November 26th, 2007, 3:23 pm

movie_fan wrote:Não quer dizer que o problema seja da CD-WOW. Ultimamente, as encomendas da CDPacific demoram um mês a chegar, e duvido que seja problema deles.

A Cd Pacific envia dos USA, a Wow do Luxemburgo.

Espera-se que o material da Wow chegue bem mais rápido ...

Ainda se a expedição estivesse relacionada com a greve do RoyalMail...

http://www.telegraph.co.uk/news/main.jh ... ost128.xml

The Royal Mail was last night accused of hoarding thousands of parcels as a way of masking the real effect of the post strike.
Evidence has been uncovered that parcels and other items of mail which should have been delivered when the strikes came to an end two weeks ago have instead been stored in a warehouse in north London.

Two weeks after the strike ended, temporary staff are struggling to clear thousands of parcels

It is claimed that the parcels were collected from depots around London and the south-east and taken to the warehouse in Barnet. The Royal Mail last night admitted it had opened the warehouse facility in order to cope with the strike.

Royal Mail managers said they have not fully cleared the backlog of 120 million items created by the stoppages and it is thought there are still around 25 million items stuck in the system.

Small businesses have complained that many of their customers have yet to receive goods and orders which they requested before members of the Communications Workers Union (CWU) staged two 48-hour strikes earlier this month.

It has now emerged that some of the parcels and letters caught up in the dispute have been kept at the secret warehouse to await collection and delivery.

advertisementTrevor Angel, owner of Essex jewellery distributor Bubbles Jewels, whose business relies solely on the Royal Mail, said he learned of the warehouse when he tried to trace 156 parcels he had dispatched in early October.

Mr Angel said: "When I asked the Royal Mail about the parcels, I was told by a manager at Southend that an artic lorry had picked up all their parcel post, as well as parcels from the rest of the London area and south-east, and then circled the M25 looking for a warehouse in which to dump them. That's where they still are."

Like many other small business owners who rely on the Royal Mail Mr Angel — who estimates he lost £10,000 worth of business because of the strike — fears his most loyal customers will now go elsewhere.

The Sunday Telegraph tracked down the warehouse where Mr Angel's deliveries have been temporarily stored and found thousands of parcels stacked haphazardly, still awaiting delivery.

Several boxes, despite being labelled "Handle With Care", were balanced precariously on top of sacks and mail bags. Dozens of temporary workers could be seen struggling to make an impression on the huge mountain of parcels at the anonymous building — the size of a football pitch — housed on an industrial estate.

Some of the backlog is the result of wildcat strikes by Royal Mail workers in east London following the official end of the dispute on October 12.

Unofficial stoppages in east and central London, Glasgow, Merseyside and Lancashire created a further headache for managers.

The Royal Mail denied the parcels were being deliberately hoarded, but admitted some of the backlog created by the strike had yet to be delivered.

A spokesman said: "The backlog in the Barnet warehouse was a result of the unofficial strikes in east London and has been largely cleared.

The backlog from the national strikes has also largely been cleared. We are doing all we can to clear it.

"We always set up temporary facilities in this period, but the Barnet one came into operation earlier because of the strike."

Some postal workers have complained that the backlog could have been cleared faster had the Royal Mail been willing to pay overtime, but the company said it refused to effectively reward strikers for causing the delays.

The deal that ended the dispute included a backdated lump sum of £175, a 2.5 per cent rise for the rest of this financial year and 4.2 per cent for next year.

Postwatch said it had been assured the backlog was "manageable", but a spokesman for the watchdog added: "The Royal Mail told us last week the backlog had come down to around 25 million. There will be isolated incidents of mail taking longer to be delivered.

"It is a tense situation at the moment, with strikers working alongside non-strikers and the peace deal still having to be ratified by the CWU membership."

The strikes are estimated to have cost the London economy alone more than £300 million. A survey for the British Chambers of Commerce found that more than half the small companies surveyed were now more likely to use alternative services to reduce the risk of further disruption.

Matthew Knowles, a spokesman for the Federation of Small Businesses, said 94 per cent of small companies rely on the Royal Mail to deliver their goods and receive payment. Some firms have gone without any cash flow for weeks as cheques languished in the backlog, he said, adding: "It would have cost millions of pounds. I'm sure some have gone under. It would have been the straw that broke the camel's back."

Small Business owner Trevor Angel was stunned to discover the parcels he had carefully sent to customers were piling up in a north London warehouse.

He realised his business was going to suffer as a result of the postal dispute as soon as dozens of customers began calling to complain that their orders had yet to arrive.

Two weeks after the dispute was settled, many are still waiting for the items they had ordered from his online company Bubble Jewels.

Mr Angel, 52, is completely reliant on the Royal Mail, having set up his firm five years ago to import designer jewellery from Denmark and sell it via his website.

When the official strikes came to an end on October 12, he dispatched 156 parcels to customers across Britain, having held on to the orders until the end of the dispute.

But Mr Angel (above) learned that instead of being delivered, they had been taken to the warehouse in Barnet, where they were still languishing last night. He now fears that other small firms may have suffered a similar fate.

When his customers complained to the Royal Mail it referred them back to Mr Angel, saying that since the dispute was over they ought to seek compensation from him.

Mr Angel said: "I tell my customers Royal Mail has still got packages from the strike, but because they're getting mail through the door again they don't believe me. That kind of information is totally misleading for the customer and is very damaging to my company's credibility."

He estimates the dispute has cost him about £10,000 and hit customer loyalty. The former driving instructor, from Shoeburyness, Essex, said: "We rely totally on Royal Mail. They messed up big time and an apology would be nice. But as it is, the posties go on strike and I have to pay for it."

Information appearing on telegraph.co.uk is the copyright of Telegraph Media Group Limited and must not be reproduced in any medium without licence. For the full copyright statement see Copyright

movie_fan · Post by **movie_fan** » November 26th, 2007, 3:39 pm

Paulino wrote:
movie_fan wrote:Não quer dizer que o problema seja da CD-WOW. Ultimamente, as encomendas da CDPacific demoram um mês a chegar, e duvido que seja problema deles.
A Cd Pacific envia dos USA, a Wow do Luxemburgo.

Espera-se que o material da Wow chegue bem mais rápido ...

Não dirias isso se a encomenda viesse da Alemanha.

pmcordeiro · Post by **pmcordeiro** » November 26th, 2007, 3:54 pm

Mas já enviaram algum mail a perguntar?
Quanto tempo demoram eles a responder?

bahute · Post by **bahute** » November 26th, 2007, 10:22 pm

Para deitar alguma lenha para a fogueira, também eu estou na mesma situação. Continuo (ansiosamente) à espera de DVD's que (supostamente) foram enviados no dia 5 e no 12. É que se ainda não os tivesse pago, era uma coisa, mas a extracto bancário já acusa...

Mas que eles continuam a ter bons preços, lá isso é verdade. Mas acho que vou ter que refrear os meus impulsos consumistas,porque o Natal está aí à porta e todo o dinheiro faz falta!

EagleSLB · Post by **EagleSLB** » November 28th, 2007, 12:00 pm

Mais um à espera de encomenda, enviada (supostamente...) dia 5.

P.S.: Chegou dia 29

pmcordeiro · Post by **pmcordeiro** » November 28th, 2007, 3:36 pm

Reclamei que não tinha recebido nada, pediram para confirmar a morada, depois pediram desculpa, blá, blá, blá, e disseram que voltaram a enviar outra cópia do filme. A ver vamos.

jomelo · Post by **jomelo** » December 2nd, 2007, 10:49 pm

Bom encomendei agora a 3ª season do Stargate Atlantis, vamos ver quanto tempo demoram.... Já agora descobri um site com um link que retira 1 libra a todos os preços de jogos e dvd's.

lostboys · Post by **lostboys** » December 2nd, 2007, 11:21 pm

jomelo, e onde anda esse link?

jomelo · Post by **jomelo** » December 2nd, 2007, 11:24 pm

Aqui está:

http://www.hotukdeals.com/deal/30079/1- ... mes-cd-wow

É necessário ter em atenção o cuidado habitual: não usar o link e os vouchers (para quem ainda os tiver) ao mesmo tempo, senão corre-se o risco de ficarmos sem os vouchers e eles desactivarem o link.